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Bridge Harmony are accredited workplace mediators working across the UK to resolve conflict with clarity and care. We create safe, neutral spaces where people feel heard and teams reconnect. Through our Empathy Academy, we also deliver practical in-house and online training to help your people handle difficult conversations and build a more empathetic workplace.
The Empathy Academy
Teaching the soft skills that transform communication, resolve conflict, and inspire leadership.
Empathy Academy is Bridge Harmony’s signature training program– a series of practical, people-first masterclasses designed to build emotionally intelligent, high-performing teams.
Through engaging, hands-on sessions, we equip individuals and leaders with the tools to manage conflict, navigate difficult conversations, and foster a culture of trust, respect, and collaboration.
Available in-house or online, our flexible delivery options make it easy to embed empathy into your business – one conversation at a time.
Active Listening:
The Key to Workplace Success
Learn how active listening can transform workplace relationships. This course teaches employees to fully engage with conversations, leading to fewer misunderstandings, stronger collaboration, and improved problem-solving.
Benefits to Your Workplace:
- Enhances team communication and trust
- Reduces misinterpretations and workplace tension
- Encourages a culture of openness and respect
Each 120-minute masterclass is packed with energy and impact – featuring three dynamic group activities designed to boost morale, spark collaboration, and drive real results.
Whether delivered in-house or online, every session is hands-on, practical, and built to transform how your team communicates and connects.
Empowering Emotions in the Workplace
Understanding and managing emotions can significantly enhance workplace harmony. This masterclass focuses on emotional intelligence, helping employees and leaders use emotions to drive productivity and motivation.
Workplace Benefits:
- Creates a more engaged and resilient workforce
- Improves decision-making and conflict resolution
- Fosters a supportive and empathetic culture
Empathetic workplaces see higher performance: Empathy is directly linked to improved job satisfaction, motivation, productivity, and workplace culture
Miscommunication Masterclass
Miscommunication is a leading cause of workplace disputes. This class provides real-life case studies and interactive exercises to help employees recognize and resolve misunderstandings before they escalate.
Workplace Examples:
- Addressing cultural differences in communication
- How misinterpreted emails can lead to conflict
- The impact of tone and body language on workplace relationships
Booking The Empathy Academy Is Simple
We make it easy to train and develop your team with flexible delivery options that fit your schedule via online or in-house.
Our Courses: Download here
Active Listening – Miscommunication – Empowering Emotions – Diversity & Equality – Meditation & Mindfulness – Promoting Mental Health at Work.
- One course per month over 6 months
- Two courses per month over 3 months
Whether you’re building empathy gradually or fast-tracking your team’s development, we’ve got you covered.
Training just got easier – and more impactful.
Our masterclasses are designed to in-house training and online to give your teams the best engagement possible to thrive and help businesses recognize early warning signs for timely intervention.
The Workplace Mediators
The Independent Mediators Your Workplace Can Rely On
A 2023 study by ReWAGE estimated that unresolved workplace conflict costs the UK economy £28.5 billion per year – that’s around £1,000 per employee annually …
This includes costs related to:
- Lost productivity
- Absenteeism due to stress and anxiety
- Resignations and dismissals
- Formal procedures and legal disputes
The biggest financial impact comes from resignations, with nearly 486,000 employees leaving their jobs due to conflict, costing employers over £11.9 billion in recruitment, training, and lost productivity.
Conflict is inevitable – but unresolved conflict is costly. It can lead to stress, low morale, absenteeism, and even legal disputes. Mediation offers a faster, more constructive alternative to formal processes.
At Bridge Harmony, we help people talk, listen, and move forward.
Our accredited mediators create a safe, neutral space where issues can be addressed openly and respectfully – before they escalate.
Why Workplace Mediation?
- Reduces stress and improves employee retention
- Encourages a fair and balanced resolution process
- Protects your company’s reputation and culture
- Prevents internal conflicts from escalating
Our expert mediators guide businesses through conflict resolution with understanding, neutrality, and professionalism, ensuring a harmonious and productive work environment.